What I do
Your website, your content, your reputation, and your follow-up - the useful online pieces, joined up properly.
Most local businesses don't need more digital clutter. They need the right pieces working together.
Your website should explain the business clearly. Your content should make it feel current and real. Your reputation should make people comfortable choosing you. Your follow-up should stop good enquiries and customers from slipping away.
That's the setup. We start with the piece that matters most, then build from there.
Website
A clear website that does more than sit there.
Your website is the base. It's where people check if you're real, understand what you offer, decide whether they trust you, and take the next step.
I build and improve websites using WordPress first, Framer where useful, and practical CRM or automation tools where they make sense.
What this can include
Website design / one-page websites / landing pages / website copy / mobile clean-up / contact forms / booking links / calls to action / local SEO structure / website tidy-ups and rebuilds / hosting, maintenance, and care / CRM connection.
Clients who commit to a 12-month home base plan have the one-page website build included - no separate build fee.
Content
Photos, words, and organic social content that make your business feel current and real.
People want to see what they're buying, where they're going, who they're dealing with, and whether your business feels alive. That's where content matters.
Photography / website content / captions / organic social posts / campaign content / Google Business Profile updates / newsletter content / content repurposing.
This doesn't mean paid ads, posting nonsense for the algorithm, or 24/7 community management.
Create once. Use properly.
Reputation
Make your real-world reputation easier to see online.
If people like your business in real life, that should show up online too. Reviews matter. Testimonials matter. Good photos matter. Recent activity matters.
Google review request systems / review follow-up messages / testimonial capture / review display / Google Business Profile tidy-up / trust signals / proof sections / case study snippets.
Follow-Up
So enquiries, customers, and opportunities don't vanish.
A lot of businesses do the hard part, then lose people at the follow-up stage. Someone fills out a form, misses a call, asks a question, buys once, or would leave a review - then nobody follows up.
Enquiry auto-replies / missed-call replies / booking reminders / quote follow-up / review requests / newsletter sign-ups / CRM setup / lead capture / email follow-up / customer reactivation.
Not complicated. Just the obvious things happening every time.